MSW Mobility SVC LLC D.B.A. "MSW Transport and Builders" ("we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our transport and building services, or otherwise communicate with us. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect various types of information, including personal information, in connection with our services and website. "Personal Information" is data that can be used to identify you directly or indirectly.

Information you provide to us directly:

• Contact Information: Name, address, email address, phone number, company name.

• Project Details: Information related to your transport or building projects, such as project scope, location, requirements, and specifications.

• Payment Information: If you make payments to us, we may collect billing addresses and payment card details (though we typically use third-party payment processors who handle this securely).

• Communications: Records of your correspondence with us, including emails, phone calls, and messages through contact forms.

Information we collect automatically:

Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, analyze website traffic, and understand user behavior. For more information, please see our "Cookies and Tracking Technologies" section below.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing Services: To fulfill our contractual obligations and deliver the transport and building services you request.

• Communication: To respond to your inquiries, provide customer support, send important updates about your projects, and deliver promotional or marketing communications (if you have opted in).

• Website Improvement: To understand how our website is used, identify areas for improvement, and personalize your experience.

• Marketing and Promotions: To send you information about our services, special offers, news, and events that may be of interest to you, in accordance with your preferences.

• Internal Operations: For internal record-keeping, data analysis, fraud prevention, and to comply with legal obligations.

• Security: To protect the security and integrity of our website, services, and data.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as IT services, website hosting, payment processing, marketing platforms, and professional advisors. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

• Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

• Protection of Rights: We may disclose your information when we believe it's necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties.

4. Opt-Out Options

We respect your privacy and provide you with options to manage your communication preferences.

a. Email Opt-Out: If you no longer wish to receive marketing or promotional emails from us, you may opt-out by:

• Clicking the "unsubscribe" link provided at the bottom of any marketing email you receive from us.

• Contacting us directly with the subject line "Email Opt-Out Request." Please specify the email address you wish to unsubscribe.

Please note that even if you opt out of marketing emails, we may still send you non-promotional communications related to your active

projects, service updates, or important administrative notices.

b. SMS (Text Message) Opt-Out: If you no longer wish to receive SMS messages from us, you may opt-out by:

• Replying "STOP" to any SMS message you receive from us.

• Contacting us directly with the subject line "SMS Opt-Out Request." Please specify the phone number you wish to unsubscribe.

You may receive a final confirmation message after opting out of SMS. Standard message and data rates may apply to messages received before opting out.

5. Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies to collect information about your Browse

activities.

• Cookies are small text files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to, for example, remember your preferences, analyze site usage, and support marketing efforts.

• Web Beacons (or pixel tags) are small graphic images or other web programming code that may be included in our web pages and email messages.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies,

you may not be able to use some portions of our website.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill

the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.

8. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete personal information.

• Deletion: Request that we delete your personal information, subject to certain legal exceptions.

• Object: Object to the processing of your personal information for certain purposes.

• Withdraw Consent: Withdraw your consent to the processing of your personal information where consent was the legal basis for processing.

To exercise any of these rights, please contact us using the contact information provided. We may require you to verify your identity before

fulfilling your request.

9. Children's Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services or website after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.